Privacy Policy

 

Last Updated: June 3, 2025

This Privacy Policy explains how Epilabelle ("we", "our", "us", or "the site") collects, uses, and discloses your personal information when you visit our website Lanvador.shop, use our services, or interact with us in connection with the website (collectively, the “Services”). The terms "you" and "your" refer to the user of the Services, whether a customer, website visitor, or any individual whose data is collected under this policy.

Please read this policy carefully.

Updates to This Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Any updates will be posted on the website with the revised "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information from various sources depending on your interaction with us. This includes using your information to communicate with you, provide and improve our services, comply with legal obligations, and protect our business and users.

Types of Information We Collect

We collect:

  • Information you provide directly, such as:

    • Contact details (name, address, phone number, email)

    • Order information (billing, shipping, confirmation)

    • Account details (username, password)

    • Customer service communications

  • Usage information, such as:

    • IP address

    • Device type and browser

    • Interactions with the website

These are collected using cookies and similar technologies.

  • Third-party information from partners such as Shopify, payment processors, shipping providers, and advertising services.

How We Use the Information

We use your information to:

  • Provide the services: processing orders, creating accounts, shipping, handling returns

  • Marketing and advertising: sending promotional offers and customizing advertising

  • Security and fraud prevention: detecting suspicious activity and protecting user accounts

  • Support and user experience: providing better service and improving the website

Cookies

We use cookies to operate and enhance the website. You can manage cookies through your browser settings.
For more about Shopify’s cookies, visit:
https://www.shopify.com/legal/cookies

We recognize and respect Global Privacy Control (GPC) signals where technically feasible.

Sharing Your Information

We may share your information with:

  • Service providers (e.g., payment, support, analytics)

  • Business and advertising partners

  • Our corporate affiliates

  • In case of a merger, acquisition, or sale

We do not knowingly collect or sell personal information of children under the age of 16.

Data Security and Retention

We implement reasonable security measures, though no system is fully secure.
We retain personal information only as long as necessary for the purposes outlined in this policy.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data

  • Request data portability

  • Restrict or object to data processing

  • Opt out of the sale or sharing of personal data

  • Withdraw consent at any time

  • File a complaint with a regulatory authority

You can exercise these rights through our website or by contacting us at:

📧 lanvadorofficial@gmail.com

International Users

Your information may be processed outside your country.
We use legally recognized mechanisms for cross-border data transfers, such as Standard Contractual Clauses.

Unless otherwise stated, we are the data controller under applicable laws.